YOUR PERSONAL EFFECTIVENESS
DEVELOPING KEY skills
Our effectiveness in today’s relationship-driven world depends heavily on emotional intelligence (EQ) and mastering key EQ skills. We’ll identify those skills most relevant to your personal or professional goals, clearly define the specific behaviors to strengthen, create a solid development plan, and track your progress to greater effectiveness, impact, and results in the areas that matter most.
Common Areas of Focus for Development
1, Accurate self-assessment
2. Emotional-regulation
3. Self-accountability
4. Confidence & self-trust
5. Frustration tolerance
6. Change adaptability
7, Boundary setting
8. Executive presence
9. Work-life balance & self-care
10. Transitioning into retirement​
PERSONAL EFFECTIVENESS
(Focus is within oneself)
1. Trust & relationship building
2. Listening fully
3. Effective communication
4. Conflict management
5. Speaking courageously
6. Initiating hard conversations
7. Giving & receiving feedback
8. Tact & composure
9. Collaboration
10. Balanced empathy
INTERPERSONAL EFFECTIVENESS
(Focus is between people)
1. Prioritization
2. Planning & Organization
3. Time & Progress Management
4. Quality & Accuracy
5. Problem solving
6. Decision-Making
7. Accountability & Follow-Through
8. Influencing others
9. Delegation
10. Various leadership-specific skills
